hevia
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Use cases

For every business whose customers ask questions.

Hevia learns from your own entries, not from an industry template. What matters is what your customers want to know.

Answer questions

Answers, around the clock

Opening hours, prices, services, directions: Hevia answers straight away from your entries and names the source.

  • “Are you open today?”
  • “How much does it cost?”
  • “Where can I park?”
  • “Can I pay by card?”
Take requests

Requests that arrive complete

Hevia asks for what your team needs: name, contact details, preferred date, what it is about. Everything lands complete in your inbox.

  • “Can you call me back?”
  • “I’d like a quote.”
  • “Is anything still available?”
Appointments and bookings

Straight to your booking page

Anyone who wants to book goes to your own booking or appointment page. No commission, and every click is counted.

  • “Can I get an appointment?”
  • “I’d like to book.”
  • “Does next week work too?”
Knowledge

Honest when something is missing

If something is not in your data, Hevia says so and passes the question to your team. You see all open questions in one place in the dashboard.

  • “Do you do that too?”
  • “Is that possible at the weekend?”

Your customers ask something else?

Then enter exactly that. Hevia answers in your words, whatever your business.

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