Pricing

Fixed price. No commission.

You pay a fixed monthly amount. No extra charge per conversation, no percentage on bookings. Free during the pilot phase.

Start

For small businesses

€49 / month

cancellable monthly

up to 16 customer chats a day500 a month

Start free
  • Website chat and dashboard
  • Website import
  • Requests and booking link
  • Chat in 10 languages

Pro

Recommended

For businesses with lots of customer contact

€129 / month

cancellable monthly

up to 100 customer chats a day3,000 a month

Start free
  • Everything in Start
  • Open questions and reports
  • Test answers in advance
  • Choice of model

Multiple locations

For groups and chains

from €249 / month

cancellable monthly

per location, as in Pro3 locations included

Get in touch
  • 3 locations included
  • €59 per extra location
  • Your own branding
  • Dedicated contact person

Prices exclude VAT and are not yet binding during the pilot.

?

What is a customer chat? A customer opens the chat on your website and asks their questions, whether one or ten. Not sure how many you will get? Begin with Start. If it grows, we switch nothing off and let you know first.

No commissionBookings through your website belong to you.
Cancellable monthlyNo minimum term, no setup fee.
No charge per answerNo credit that suddenly runs out.
Data in FrankfurtData processing agreement included.
Calculator

How much time do you get back?

Work it out with your own numbers. You decide the share Hevia answers.

60
4 min
€25
50%
Time back each month9 hoursroughly €217 of working timeSuitable plan: Start for €49 a monthBased on your assumptions, not a promise

All features at a glance

FeatureStartProMultiple locations
Customer chatsup to 16 a dayup to 100 a dayper location, as in Pro
Website chat in your own look
Knowledge in the dashboard
Website import
Chat in 10 languages
Requests and handover to your team
Booking link with click counting
Open questions and reports
Test answers in advance
Locations113 included, €59 for each extra
Dedicated contact person
Commission on bookings€0€0€0
For agencies

Sell Hevia under your own name

Agency licences from €199 a month with 5 client accounts, your own prices and no revenue share.

See the partner programme

Questions about pricing

Is there a setup fee?

No. During the pilot phase we set Hevia up for you free of charge.

What counts as a customer chat?

A customer opens the chat on your website and asks their questions. One question or ten, that is one chat. Start allows 500 a month, so around 16 a day.

What happens if there are more?

We get in touch before anything happens and discuss the right plan. The chat is not switched off, and nothing is bought automatically.

Can I cancel monthly?

Yes. There is no minimum term. If you pay yearly, you get two months free.

Are there offers for agencies?

Yes. With an agency licence you sell Hevia to your clients under your own name. More on the partner page.

Why no commission?

Because the booking belongs to you. Hevia sends customers to your own booking page and only counts the clicks.

Start free. No credit card.

We set Hevia up for your business. Free during the pilot, no credit card.

Start free