Fixed price. No commission.
You pay a fixed monthly amount. No extra charge per conversation, no percentage on bookings. Free during the pilot phase.
Start
For small businesses
€49 / month
cancellable monthly
up to 16 customer chats a day500 a month
Start free- Website chat and dashboard
- Website import
- Requests and booking link
- Chat in 10 languages
Pro
RecommendedFor businesses with lots of customer contact
€129 / month
cancellable monthly
up to 100 customer chats a day3,000 a month
Start free- Everything in Start
- Open questions and reports
- Test answers in advance
- Choice of model
Multiple locations
For groups and chains
from €249 / month
cancellable monthly
per location, as in Pro3 locations included
Get in touch- 3 locations included
- €59 per extra location
- Your own branding
- Dedicated contact person
Prices exclude VAT and are not yet binding during the pilot.
What is a customer chat? A customer opens the chat on your website and asks their questions, whether one or ten. Not sure how many you will get? Begin with Start. If it grows, we switch nothing off and let you know first.
How much time do you get back?
Work it out with your own numbers. You decide the share Hevia answers.
All features at a glance
| Feature | Start | Pro | Multiple locations |
|---|---|---|---|
| Customer chats | up to 16 a day | up to 100 a day | per location, as in Pro |
| Website chat in your own look | |||
| Knowledge in the dashboard | |||
| Website import | |||
| Chat in 10 languages | |||
| Requests and handover to your team | |||
| Booking link with click counting | |||
| Open questions and reports | |||
| Test answers in advance | |||
| Locations | 1 | 1 | 3 included, €59 for each extra |
| Dedicated contact person | |||
| Commission on bookings | €0 | €0 | €0 |
Sell Hevia under your own name
Agency licences from €199 a month with 5 client accounts, your own prices and no revenue share.
Questions about pricing
Is there a setup fee?
No. During the pilot phase we set Hevia up for you free of charge.
What counts as a customer chat?
A customer opens the chat on your website and asks their questions. One question or ten, that is one chat. Start allows 500 a month, so around 16 a day.
What happens if there are more?
We get in touch before anything happens and discuss the right plan. The chat is not switched off, and nothing is bought automatically.
Can I cancel monthly?
Yes. There is no minimum term. If you pay yearly, you get two months free.
Are there offers for agencies?
Yes. With an agency licence you sell Hevia to your clients under your own name. More on the partner page.
Why no commission?
Because the booking belongs to you. Hevia sends customers to your own booking page and only counts the clicks.
Start free. No credit card.
We set Hevia up for your business. Free during the pilot, no credit card.
Start free